COVID-19

We hope you are well and staying safe.

 

We are pleased to resume dental treatments that were interrupted by Covid-19 and see them for appointments that are pre-booked by phone. We are sorry that there has been a disruption to your routine care. It has been incredibly frustrating for us all, however, we are now able to begin a return to dentistry albeit in a more limited way.

 

Whilst things have changed, we remain committed to maintaining the health and safety of our patients. We have undertaken a risk assessment of our premises and have made changes to the way we will be providing your dental care. 

 

These modifications will help us to prioritise the safety of our patients and staff. The additional safety precautions will naturally slow the pace at which we are able to work, therefore, we ask for your patience during these unprecedented times.

 

We will be unable to offer the full range of dental treatment until we ensure that all the arrangements are in place to do this safely. In this early phase we will offer an urgent dental care service for those who are in most need and complete all unfinished treatments. All check ups are cancelled until further notice. WE WILL CONACT ALL PATIENTS and there is no need to contact us. New patients are welcomed to place their names on our waiting list. 

 

We ask that all patients who are termed vulnerable or who are shielding to avoid coming to the practice unless absolutely necessary. If you are unsure as to whether you are in one of these categories, please follow the link below;

https://www.nhs.uk/conditions/coronavirus-covid-19/people-at-higher-risk/

 

 

This is a dynamic situation that is ever changing. We will try to keep you informed to the best of our ability and hope it won’t be long before we can return to providing our full service. Please keep visiting our website for the most up to date information. If you have any concerns, please call or email us. Please note we cannot admit people who walk up to the practice without a pre-booked appointment.

For patients who are attending their pre-booked appointment:

1/ You should come alone to the appointment
2/ A distance of 2 metres must be observed or 1 metre plus
3/ Payment should be made by cards.
4/ You should hand sanitise on arrival
5/ Elective procedures are deferred until further notice.
6/ Treatment is only provided by an appointment 
7/ You should arrive on time to the appointment. If you are early you will be asked to wait outside, if you are more than 5 min late, you will not be seen.
8/ If you have a mask, please wear one on arrival to the practice.
9/ Our toilets are not in use, so please make sure you use the toilet and brush your teeth before arrival.

With many thanks, 

From all of us at St. Mary's Dental Practice

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